We aim to enable you to enjoy a flawless shopping experience. We're happy to help with any questions you may have regarding purchases, products or our store.
Chat now
To chat directly to a member of our Customer Service team please select the Chat Bubble in the bottom right hand corner of the page and select your preferred channel.
Call us
You can also call+39 06 6869297 to speak to one of our Customer Service advisors.
Book your live vide call
Through video call, our Shop Assistants can provide tailored guidance,
show a product up close, or even offer tips if appropriate.
Discover more
Or complete the form
Contact Customer Service by completing the form below. If your query relates to a specific order, please include your order number.
STORE OPENING HOURS
(Rome Local Time)
Sunday ── 9:30 AM – 5 PM
Monday ── 9:30 AM – 7 PM
Tuesday ── 9:30 AM – 7 PM
Wednesday ── 8 AM – 6 PM
Thursday ── 9:30 AM – 7 PM
Friday ── 9:30 AM – 7 PM
Saturday ── 9:30 AM – 7 PM